Privacy Policy
Information We Collect
We collect the following information from you:
- Name (including nicknames and pen names)
- Email address
- Photos and videos (such as lineup images and gameplay videos posted by you)
- IDs used on external services (such as Riot PUUID), and other information that you have authorized to be disclosed to linked services based on your privacy settings on those external services
- Identification information generated using cookies
- Information about your OS and device, such as OS-generated IDs, device type, and device identifiers
- Your activity history on our website, such as time spent, input history, and purchase history
Purpose of Using Your Information
We use the information collected from you for the following purposes:
- To process registration, verify your identity, and authenticate you for our services
- To manage your usage history of our services
- To process payments
- To analyze your activity history on our services for maintaining and improving them
- To deliver, display, and measure the effectiveness of advertisements
- To display targeted advertisements based on your preferences and interests
- To respond to your inquiries
- To address violations of our terms or applicable laws
- To notify you of changes, suspension, termination, or contract cancellation of our services
- To notify you of changes to our terms
- To provide, maintain, protect, and improve our services
We process the above information on the legal basis of performance of our contract with you, our legitimate interests, or your explicit consent.
Security Measures
We implement industry-standard security measures to protect your data, including encryption of data in transit and at rest. For details regarding the security measures we have taken for information collected from you, please contact us at the inquiry address listed below, and we will respond individually in accordance with applicable laws.
Disclosure to Third Parties
We will not provide personal data (as defined in Article 16, Paragraph 3 of the Act on the Protection of Personal Information) among the information collected from you to third parties (including those located outside Japan) without your prior consent.
However, the following cases are excluded:
- When outsourcing the handling of personal data to external parties
- When our company or service is acquired
- When sharing with business partners for joint use (if specific joint use exists, its details will be publicly announced separately)
- When disclosure to third parties is legally permitted
Transfer and Entrustment to Third Parties in Foreign Countries
We may use cloud services operated by businesses located in the United States to provide this Service (authentication, database management, payment processing, etc.) and may entrust the processing of your data to them. We take appropriate protective measures as required by applicable laws (such as executing standard contractual clauses) for these service providers. The main service providers, the information transmitted, and our purposes of use are as follows:
1. Supabase, Inc.
Information Transmitted
- Riot PUUID, display name, posted data, session information
Our Purpose of Use
For database management, user authentication, and file storage provision.
2. Riot Games, Inc.
Information Transmitted
- Authentication requests, Riot account information
Our Purpose of Use
For providing secure OAuth login through Riot Sign On.
3. Stripe, Inc.
Information Transmitted
- Email address (temporary), Riot PUUID (metadata)
Our Purpose of Use
For subscription payment processing and customer management.
External Transmission Disclosure
We use tools provided by third parties (hereinafter "External Tools") to improve your convenience, analyze usage of our services, and deliver advertisements. Certain information may be transmitted from your device to the providers of these External Tools.
The details of information transmitted, recipients, and purposes of use are as follows. Please note that information transmission by External Tools is only executed when you have explicitly consented (opted in) through the cookie consent banner on our website.
1. Analytics and Product Analysis Tools
Recipient (Provider)
PostHog (PostHog, Inc.)
Information Transmitted
- Device information (OS type, browser type, etc.)
- Activity history (page views, time spent, click history, scroll depth, feature usage, etc.)
- Identification information (IDs generated using cookies, etc.)
- * IP address collection is explicitly disabled
Our Purpose of Use
To analyze usage of our services and contribute to feature improvements and enhanced convenience.
Recipient's Purpose of Use
For the provision and improvement of the recipient's analytics tools. For details, see PostHog Privacy Policy.
2. Advertising and Measurement Tools
Recipient (Provider)
Google Ads (Google LLC)
Information Transmitted
- Device information (OS type, browser type, etc.)
- Activity history (page views, ad click history, etc.)
- Identification information (IDs generated using cookies, etc.)
- Network information (IP address, etc.)
Our Purpose of Use
To deliver personalized (targeted) advertisements based on your preferences and interests, and to measure advertising effectiveness.
Recipient's Purpose of Use
For advertising delivery, personalization, and improvement of the advertising network. For details, see Google Privacy Policy.
Data Retention Period
Your account information (authentication data, display name, etc.) will be promptly deleted upon account termination. However, lineup and other post data that you have published on our service will continue to be retained and displayed after account termination, after being processed into a non-personally identifiable state (e.g., anonymous labels such as "Unknown Agent"), for the purpose of maintaining service quality and convenience for other users.
Additionally, behavioral data collected through analytics tools is automatically deleted after a certain period (e.g., 90 days) from the time of collection.
Children's Privacy
Our service is not directed at children under the age of 13 (or 16, depending on applicable laws), and we do not intentionally collect personal information from children under those ages. If we become aware that we have collected personal information from a child under the applicable age without parental consent, we will take prompt measures to delete such data.
Links to Third-Party Websites
Our service may contain links to websites operated by third parties (such as YouTube). We assume no responsibility for the privacy practices of these third-party websites. When using external sites, please review their privacy policies directly.
Change Cookie (Tracking) Settings
Our web app uses cookies and similar tracking technologies to improve our service. You were asked to accept or reject cookie usage on your first visit, but you can change this setting at any time.
Current status
Clicking the button below will take you to the web app where the cookie consent banner will be shown again. You can then choose to accept or reject.
Change Cookie Settings* This setting applies to tracking on the web app (gg.clutchvault.app).
Changes to This Privacy Policy
We may change the contents of this Privacy Policy as necessary. In such cases, we will publicize or notify the effective date and contents of the revised Privacy Policy through appropriate means.
Contact Us
If you wish to request disclosure, correction, suspension of use, or deletion of your information, please contact us at the following email address:
Email: lowgearworks@gmail.com
In such cases, we will verify your identity through methods specified by us, such as presenting a driver's license. Please note that an administrative fee of 1,000 yen per request will be charged for information disclosure requests, regardless of whether information is disclosed (except where free processing is required by applicable laws).
You may also change or withdraw your consent regarding information transmission via cookies at any time through the "Cookie Settings Widget" displayed on screen.
Business Operator
Low Gear Works - Ryosuke Okuda
Business Address
RJ3, 2-16-12 Jiyugaoka, Meguro-ku, Tokyo 152-0035, Japan
Established: February 16, 2026